La-Z-Boy Bennett Modern Executive Lumbar Support, Rich Wood Inlay, High-Back Ergonomic Office Chair, Bonded Leather, Brown 26D x 26.25W x 39.75H in. Office. 46. $30607. List: $389.99. FREE delivery Thu, Sep 7. Only 1 left in stock (more on the way).Visit Store Website. 760 Wharncliffe Rd. South. London, ON N6J 2N4. 519-686-1441. Store Hours Contact Us Get Directions. Visit Store Website. 4300 King St. East. Kitchener, ON N2P 2G5. 519-650-4300.By submitting this form, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from La⁠-⁠Z⁠-⁠Boy at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. La-Z-Boy Bennett Modern Executive Lumbar Support, Rich Wood Inlay, High-Back Ergonomic Office Chair, Bonded Leather, Brown 26D x 26.25W x 39.75H in. Office. 46. $30607. List: $389.99. FREE delivery Thu, Sep 7. Only 1 left in stock (more on the way). The La-Z-Boy Difference – Craftsmanship. Over 90 years of experience goes into every La-Z-Boy product. We leverage our knowledge of materials, construction, and style to bring our ideas to life. Because how your furniture is made matters.La-Z-Boy's chair bed sleeper are perfect for an afternoon nap or overnight guests. Convertible, space-saving, and convenient. Out twin sleeper chairs provide just the piece of hybrid furniture needed for going from living room to guestroom in one step. Swivel Chairs & Gliding Chairs. Our gliding chairs are perfect for rest and relaxation. La-Z-Boy Bennett Modern Executive Lumbar Support, Rich Wood Inlay, High-Back Ergonomic Office Chair, Bonded Leather, Brown 26D x 26.25W x 39.75H in. Office. 46. $30607. List: $389.99. FREE delivery Thu, Sep 7. Only 1 left in stock (more on the way).That’s why La-Z-Boy offers sofa sets in so many shapes, styles and sizes. Not to mention over 900 fabric and leather choices that let you customize every detail. Reclining Sofas La-Z-boy reclining sofas raise the bar on comfort by letting you raise your feet. Lean back in one of our reclining couches and you’ll never relax the same way again.FREE Design Services. Your Store. La-Z-Boy Furniture Galleries. Spokane, WA. View Store Details. Change Store. 10205 N Division. (509) 465-4380. Get Directions Search All Stores.La-Z-Boy Sutherland Quilted Leather Executive Office Chair with Padded Arms, High Back Ergonomic Desk Chair with Lumbar Support, Black Bonded Leather Office 4.1 out of 5 stars 342Put sleepless nights to rest with our superior SlumberAir mattress upgrade. Six-inch cushion of air over four-inch innerspring contours to curves for total support. Easy-to-use handheld air pump inflates to customized firmness in a matter of seconds. Rest assured your sleep sofa comes with added padding on a premium innerspring mattress. The La-Z-Boy Difference. The company and brand you have known and trusted for generations. Each piece is custom made to order. Built to last with engineered wood frames, steel supports and wear-tested fabrics. Features. Plush, ultra-comfortable recliner. Clean, casual style. Chaise seat and legrest. Smaller arm posts and thinner arm pads provide a stylish, tailored look. Thinner back design looks less overstuffed. Rocks and reclines for total comfort. Chair back can recline independently, without activating the legrest.Power Lift Recliners. For those that need mobility assistance, La-Z-Boy power lift recliners are the perfect choice. At the touch of a button, our power lift chairs let you comfortably relax and recline, then securely assist you from a sitting to standing position. For the ultimate in modern comfort, check out our massage recliner chairs. Complete the look of any space with versatile tables and home accents from La-Z-Boy. From living room to accent tables and media consoles, our wide selection of traditional and modern tables are perfect when you need extra storage or simply want to add style. The ultimate multitaskers, ottomans add style, comfort and versatility to any home. La-Z-Boy Aberdeen Ergonomic Bonded Leather Swivel Computer and Desk Chair, Camel (51545-CAM) 746. $399.99. 22% off. 93000466-00 La-Z-Touch Massage System operating instructions for products shipped after 7/22/2018. 93000483-00 Power Recliner operating instructions. 93000485-00 Luxury-Lift® Power Recliner operating instructions. 93000495-00 Reclining Sofa operating instructions for products shipped prior to 12/31/2012.That’s why La-Z-Boy offers sofa sets in so many shapes, styles and sizes. Not to mention over 900 fabric and leather choices that let you customize every detail. Reclining Sofas La-Z-boy reclining sofas raise the bar on comfort by letting you raise your feet. Lean back in one of our reclining couches and you’ll never relax the same way again.La-Z-Boy's chair bed sleeper are perfect for an afternoon nap or overnight guests. Convertible, space-saving, and convenient. Out twin sleeper chairs provide just the piece of hybrid furniture needed for going from living room to guestroom in one step. Swivel Chairs & Gliding Chairs. Our gliding chairs are perfect for rest and relaxation.Emma and Oliver Jules Mid-Century Modern Button Tufted Upholstered Easy Pushback Recliner with Wooden Legs. Emma and Oliver. 10. +1 option. $301.99 - $324.49. When purchased online. Sold and shipped by First Choice Home. a Target Plus™ partner. Add to cart. La-Z-Boy's collection of full, queen, and king bedroom furniture create a restful haven for every bedroom. Create a stylish retreat for a restful night of sleep. La-Z-Boy's selection of dressers and chests with drawers are the perfect accent to any bedroom. Availablle with multiple drawer count options and heights. See our wide array of home furniture and feel the La-Z-Boy difference! Stop by or make an appointment with one of our design professionals today. La-Z-Boy Furniture Galleries. 16011 South LaGrange Road. Orland Park, IL 60462.Go for the ultimate in comfort with our power reclining sectionals, entertainment consoles, theater seating options, hidden sleepers and more. Sectional seating is all about comfort, but at La-Z-Boy we never sacrifice style. Stationary Sectional Sofas. Go ahead, put your feet up. With configurations ranging from two pieces to ten our stationary ...That’s why La-Z-Boy offers sofa sets in so many shapes, styles and sizes. Not to mention over 900 fabric and leather choices that let you customize every detail. Reclining Sofas La-Z-boy reclining sofas raise the bar on comfort by letting you raise your feet. Lean back in one of our reclining couches and you’ll never relax the same way again.The first step to disassemble your recliner is to locate the release levers on the back of your chair. You should be able to find these by putting your fingers into the gap between the recliner back and base. Rotate each lever upwards. Then grasp the back cushion and pull it upward to release it from the chair base. Set the cushion aside.Since introducing the world’s first recliner in 1927, La-Z-Boy has created a legacy of comfort committed to bringing quality and value to America’s families. With all products built in the U.S.A., La-Z-Boy prides itself on using advanced and innovative technologies to create the most comfortable, durable, and versatile lounge furniture ever ...By submitting this form, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from La⁠-⁠Z⁠-⁠Boy at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies.See our wide array of home furniture and feel the La-Z-Boy difference! Stop by or make an appointment with one of our design professionals today. La-Z-Boy Furniture Galleries. 16011 South LaGrange Road. Orland Park, IL 60462.By submitting this form, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from La⁠-⁠Z⁠-⁠Boy at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. FREE Design Services. Your Store. La-Z-Boy Furniture Galleries. Spokane, WA. View Store Details. Change Store. 10205 N Division. (509) 465-4380. Get Directions Search All Stores.Visit Store Website. 760 Wharncliffe Rd. South. London, ON N6J 2N4. 519-686-1441. Store Hours Contact Us Get Directions. Visit Store Website. 4300 King St. East. Kitchener, ON N2P 2G5. 519-650-4300. 531 (31. June 2022) La-Z-Boy Inc. (pronounced "lazy boy") is an American furniture manufacturer based in Monroe, Michigan, United States, that makes home furniture, including upholstered recliners, sofas, stationary chairs, lift chairs and sleeper sofas. The company employs more than 11,000 people.For those that need mobility assistance, La-Z-Boy power lift recliners are the perfect choice. At the touch of a button, our power lift chairs let you comfortably relax and recline, then securely assist you from a sitting to standing position. For the ultimate in modern comfort, check out our massage recliner chairs. La-Z-Boy Bennett Modern Executive Lumbar Support, Rich Wood Inlay, High-Back Ergonomic Office Chair, Bonded Leather, Brown 26D x 26.25W x 39.75H in. Office. 46. $30607. List: $389.99. FREE delivery Thu, Sep 7. Only 1 left in stock (more on the way).By submitting this form, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from La⁠-⁠Z⁠-⁠Boy at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies.Visit Store Website. 760 Wharncliffe Rd. South. London, ON N6J 2N4. 519-686-1441. Store Hours Contact Us Get Directions. Visit Store Website. 4300 King St. East. Kitchener, ON N2P 2G5. 519-650-4300.The first step to disassemble your recliner is to locate the release levers on the back of your chair. You should be able to find these by putting your fingers into the gap between the recliner back and base. Rotate each lever upwards. Then grasp the back cushion and pull it upward to release it from the chair base. Set the cushion aside.Features. Plush, ultra-comfortable recliner. Padded rolled arms. Chaise seat and legrest. Padded, channel-stitched tall back maintains shape and support. Rocks and reclines for total comfort. Adjust the legrest with a convenient side-mounted handle. 3-position locking legrest for added safety and support. Double-picked blown fiber fill for ...See our wide array of home furniture and feel the La-Z-Boy difference! Stop by or make an appointment with one of our design professionals today. La-Z-Boy Furniture Galleries. 16011 South LaGrange Road. Orland Park, IL 60462.La-Z-Boy was one of the original tenants of that center, at 71550 Highway 111, he said. Townsend wasn’t sure but believes the store closed in the late 1980s, before he moved to Rancho Mirage and ...Feb 1, 2023 · Importance of Lazyboy Recliner Replacement Parts. Lazy Boy recliner parts are important because they play a crucial role in the functionality and comfort of the recliner. These parts include the mechanism that allows the chair to recline, the springs that provide support and cushioning, and the upholstery that covers the chair. Aug 30, 2023 · The first step to disassemble your recliner is to locate the release levers on the back of your chair. You should be able to find these by putting your fingers into the gap between the recliner back and base. Rotate each lever upwards. Then grasp the back cushion and pull it upward to release it from the chair base. Set the cushion aside. La-Z-Boy Sutherland Quilted Leather Executive Office Chair with Padded Arms, High Back Ergonomic Desk Chair with Lumbar Support, Black Bonded Leather Office 4.1 out of 5 stars 342By submitting this form, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from La⁠-⁠Z⁠-⁠Boy at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies.Visit Store Website. 760 Wharncliffe Rd. South. London, ON N6J 2N4. 519-686-1441. Store Hours Contact Us Get Directions. Visit Store Website. 4300 King St. East. Kitchener, ON N2P 2G5. 519-650-4300. FREE Design Services. Your Store. La-Z-Boy Furniture Galleries. Spokane, WA. View Store Details. Change Store. 10205 N Division. (509) 465-4380. Get Directions Search All Stores. The first step to disassemble your recliner is to locate the release levers on the back of your chair. You should be able to find these by putting your fingers into the gap between the recliner back and base. Rotate each lever upwards. Then grasp the back cushion and pull it upward to release it from the chair base. Set the cushion aside.Sitter Height Using your height as a guide, La-Z-Boy can help you choose what’s best for you. 6'3" and up (7) Featured Collections. Top Sellers (6) Design Style. Power Lift Recliners. For those that need mobility assistance, La-Z-Boy power lift recliners are the perfect choice. At the touch of a button, our power lift chairs let you comfortably relax and recline, then securely assist you from a sitting to standing position. For the ultimate in modern comfort, check out our massage recliner chairs.La-Z-Boy's collection of full, queen, and king bedroom furniture create a restful haven for every bedroom. Create a stylish retreat for a restful night of sleep. La-Z-Boy's selection of dressers and chests with drawers are the perfect accent to any bedroom. Availablle with multiple drawer count options and heights.Go for the ultimate in comfort with our power reclining sectionals, entertainment consoles, theater seating options, hidden sleepers and more. Sectional seating is all about comfort, but at La-Z-Boy we never sacrifice style. Stationary Sectional Sofas. Go ahead, put your feet up. With configurations ranging from two pieces to ten our stationary ...Shop La-Z-Boy at Wayfair for a vast selection and the best prices online. Enjoy Free and Fast Shipping on most stuff, even big stuff!La-Z-Boy was one of the original tenants of that center, at 71550 Highway 111, he said. Townsend wasn’t sure but believes the store closed in the late 1980s, before he moved to Rancho Mirage and ...Power Lift Recliners. For those that need mobility assistance, La-Z-Boy power lift recliners are the perfect choice. At the touch of a button, our power lift chairs let you comfortably relax and recline, then securely assist you from a sitting to standing position. For the ultimate in modern comfort, check out our massage recliner chairs.Since introducing the world’s first recliner in 1927, La-Z-Boy has created a legacy of comfort committed to bringing quality and value to America’s families. With all products built in the U.S.A., La-Z-Boy prides itself on using advanced and innovative technologies to create the most comfortable, durable, and versatile lounge furniture ever ... Go for the ultimate in comfort with our power reclining sectionals, entertainment consoles, theater seating options, hidden sleepers and more. Sectional seating is all about comfort, but at La-Z-Boy we never sacrifice style. Stationary Sectional Sofas. Go ahead, put your feet up. With configurations ranging from two pieces to ten our stationary ...The pros: Shoppers like the customization options and online selection. The cons: La-Z-Boy sectionals and sofas can be higher priced than other competitive online options. There are some recent complaints about perceived quality in some cases. #3 Chairs and Office Chairs. Design Services Design Services. It's easy to create a look you'll love with our FREE Design Services. Design Stories. Every room has a story to tell. The La-Z-Boy Difference. The company and brand you have known and trusted for generations. Each piece is custom made to order. Built to last with engineered wood frames, steel supports and wear-tested fabrics. Tall Body Types (5'10” – 6'2″) – higher seat and taller back, accommodates those with longer legs. Extra Tall Body Types (6'3″ & Up) – features a wide stance, supportive back, and deep seat, and larger scale to provide comfort. La-Z-Boy Recliners come in a variety of styles and upholstery to choose from, including leather. Power Lift Recliners. For those that need mobility assistance, La-Z-Boy power lift recliners are the perfect choice. At the touch of a button, our power lift chairs let you comfortably relax and recline, then securely assist you from a sitting to standing position. For the ultimate in modern comfort, check out our massage recliner chairs.Generously scaled recliner. Rocks and reclines for total comfort. Flared pillow arms. Stitched pillow back cushion. Ultra-plush chaise seat and legrest create a continuous zone of comfort. Reclines easily with convenient side handle. Back reclines with or without raising the legrest. 3-position locking legrest for added safety and support.Design Services Design Services. It's easy to create a look you'll love with our FREE Design Services. Design Stories. Every room has a story to tell. La-Z-Boy - Setting the industry standard. La-Z-Boy recliners are second to none when it comes to quality and style. Only genuine La-Z-Boy recliners put your comfort first with quality that’s built to last. Each is exclusively engineered with our patented reclining mechanisms and crafted using only the finest materials. Complete the look of any space with versatile tables and home accents from La-Z-Boy. From living room to accent tables and media consoles, our wide selection of traditional and modern tables are perfect when you need extra storage or simply want to add style. The ultimate multitaskers, ottomans add style, comfort and versatility to any home. Pick your top three fabric or leather choices and La-Z-Boy will send samples to you for free! Maximum 3 Swatches Allowed. Select Free Swatches. Find your inspiration ...Power Lift Recliners. For those that need mobility assistance, La-Z-Boy power lift recliners are the perfect choice. At the touch of a button, our power lift chairs let you comfortably relax and recline, then securely assist you from a sitting to standing position. For the ultimate in modern comfort, check out our massage recliner chairs. Put sleepless nights to rest with our superior SlumberAir mattress upgrade. Six-inch cushion of air over four-inch innerspring contours to curves for total support. Easy-to-use handheld air pump inflates to customized firmness in a matter of seconds. Rest assured your sleep sofa comes with added padding on a premium innerspring mattress. Website. www .la-z-boy .com. La-Z-Boy Inc. (pronounced "lazy boy") is an American furniture manufacturer based in Monroe, Michigan, United States, that makes home furniture, including upholstered recliners, sofas, stationary chairs, lift chairs and sleeper sofas. The company employs more than 11,000 people. La-Z-Boy furniture is sold in retail ... Loveseats or apartment-size sofas are perfect for smaller spaces or for creating conversation groups in larger rooms. Enjoy all the benefits of a full-sized sofa, including the ability to rock and recline, or surprise overnight guests with our loveseat sofa bed. La-Z-Boy's chair bed sleeper are perfect for an afternoon nap or overnight guests. Convertible, space-saving, and convenient. Out twin sleeper chairs provide just the piece of hybrid furniture needed for going from living room to guestroom in one step. Swivel Chairs & Gliding Chairs. Our gliding chairs are perfect for rest and relaxation.The laurel sofa by la-z-boy® has an understated look that complements your laid-back lifestyle. Simple elements like petite rolled arms, welt trim, decorative wood legs, and button detail on the back make this roomy piece a welcome addition to any room. La-Z-boy's patented comfortcore® seat cushions provide optimum support for a long or short ...531 (31. June 2022) La-Z-Boy Inc. (pronounced "lazy boy") is an American furniture manufacturer based in Monroe, Michigan, United States, that makes home furniture, including upholstered recliners, sofas, stationary chairs, lift chairs and sleeper sofas. The company employs more than 11,000 people.These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. Regular account terms apply to non-promo purchases. For new accounts: Purchase APR is 29.99%. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.Design Services Design Services. It's easy to create a look you'll love with our FREE Design Services. Design Stories. Every room has a story to tell. Pick your top three fabric or leather choices and La-Z-Boy will send samples to you for free! Maximum 3 Swatches Allowed. Select Free Swatches. Find your inspiration ... Visit Store Website. 760 Wharncliffe Rd. South. London, ON N6J 2N4. 519-686-1441. Store Hours Contact Us Get Directions. Visit Store Website. 4300 King St. East. Kitchener, ON N2P 2G5. 519-650-4300. Loveseats or apartment-size sofas are perfect for smaller spaces or for creating conversation groups in larger rooms. Enjoy all the benefits of a full-sized sofa, including the ability to rock and recline, or surprise overnight guests with our loveseat sofa bed. Loveseats or apartment-size sofas are perfect for smaller spaces or for creating conversation groups in larger rooms. Enjoy all the benefits of a full-sized sofa, including the ability to rock and recline, or surprise overnight guests with our loveseat sofa bed.93000466-00 La-Z-Touch Massage System operating instructions for products shipped after 7/22/2018. 93000483-00 Power Recliner operating instructions. 93000485-00 Luxury-Lift® Power Recliner operating instructions. 93000495-00 Reclining Sofa operating instructions for products shipped prior to 12/31/2012.Tall Body Types (5'10” – 6'2″) – higher seat and taller back, accommodates those with longer legs. Extra Tall Body Types (6'3″ & Up) – features a wide stance, supportive back, and deep seat, and larger scale to provide comfort. La-Z-Boy Recliners come in a variety of styles and upholstery to choose from, including leather.Visit Store Website. 760 Wharncliffe Rd. South. London, ON N6J 2N4. 519-686-1441. Store Hours Contact Us Get Directions. Visit Store Website. 4300 King St. East. Kitchener, ON N2P 2G5. 519-650-4300.
Aug 30, 2023 · The first step to disassemble your recliner is to locate the release levers on the back of your chair. You should be able to find these by putting your fingers into the gap between the recliner back and base. Rotate each lever upwards. Then grasp the back cushion and pull it upward to release it from the chair base. Set the cushion aside. . Thompson tire and retread inc
Select Options. $379.99. La-Z-Boy Big & Tall Executive Leather Office Chair. (415) Compare Product. Select Options. $449.99. La-Z-Boy Aventine Big & Tall AIR Technology Executive Office Chair. (218)Sitter Height Using your height as a guide, La-Z-Boy can help you choose what’s best for you. 6'3" and up (7) Featured Collections. Top Sellers (6) Design Style. Feb 1, 2022 · Follow this technique to fix a La-Z-Boy whose mechanism has failed. Remove the cushion to gain access to your handle or lever and determine whether your cable is loose or broken. If damaged, replace your recliner cable. On the other hand, a slack cable only needs reconnection to the lever. Examine the lever’s condition. Our designers will help you create a space you'll love, virtually or in-store. La-Z-Boy's collection of full, queen, and king bedroom furniture create a restful haven for every bedroom. Create a stylish retreat for a restful night of sleep. La-Z-Boy's selection of dressers and chests with drawers are the perfect accent to any bedroom. The La-Z-Boy Difference. The company and brand you have known and trusted for generations. Each piece is custom made to order. Built to last with engineered wood frames, steel supports and wear-tested fabrics. For information on orders placed in store and product information, contact or locate your local La-Z-Boy store. Online Order Inquiries. 1-800-375-6890. La-Z-Boy Office & Outdoor Furniture. 1-800-379-9773. Warranty, Service & Parts Consumer Rights Request Form That’s why La-Z-Boy offers sofa sets in so many shapes, styles and sizes. Not to mention over 900 fabric and leather choices that let you customize every detail. Reclining Sofas La-Z-boy reclining sofas raise the bar on comfort by letting you raise your feet. Lean back in one of our reclining couches and you’ll never relax the same way again.For those that need mobility assistance, La-Z-Boy power lift recliners are the perfect choice. At the touch of a button, our power lift chairs let you comfortably relax and recline, then securely assist you from a sitting to standing position. For the ultimate in modern comfort, check out our massage recliner chairs. 10205 N Division. Spokane, WA , 99208. (509) 465-4380. Visit Website Get Directions. La-Z-Boy Home Furnishings & Decor. La-Z-Boy Furniture Galleries. La-Z-Boy Comfort Studio. Other La-Z-Boy Retailers. See a list of all Galleries worldwide.La-Z-Boy Sutherland Quilted Leather Executive Office Chair with Padded Arms, High Back Ergonomic Desk Chair with Lumbar Support, Black Bonded Leather Office 4.1 out of 5 stars 342By submitting this form, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from La⁠-⁠Z⁠-⁠Boy at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. La-Z-Boy's chair bed sleeper are perfect for an afternoon nap or overnight guests. Convertible, space-saving, and convenient. Out twin sleeper chairs provide just the piece of hybrid furniture needed for going from living room to guestroom in one step. Swivel Chairs & Gliding Chairs. Our gliding chairs are perfect for rest and relaxation. By submitting this form, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from La⁠-⁠Z⁠-⁠Boy at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies.FREE Design Services. Your Store. La-Z-Boy Furniture Galleries. Spokane, WA. View Store Details. Change Store. 10205 N Division. (509) 465-4380. Get Directions Search All Stores.La-Z-Boy's chair bed sleeper are perfect for an afternoon nap or overnight guests. Convertible, space-saving, and convenient. Out twin sleeper chairs provide just the piece of hybrid furniture needed for going from living room to guestroom in one step. Swivel Chairs & Gliding Chairs. Our gliding chairs are perfect for rest and relaxation.93000466-00 La-Z-Touch Massage System operating instructions for products shipped after 7/22/2018. 93000483-00 Power Recliner operating instructions. 93000485-00 Luxury-Lift® Power Recliner operating instructions. 93000495-00 Reclining Sofa operating instructions for products shipped prior to 12/31/2012..